Claims Professionals

Claims Adjuster

As a claims adjuster, you will investigate, evaluate, estimate and settle both vehicle and bodily injury claims. Initially, you'll begin as a claims adjuster trainee. After you complete 12 weeks of training, you'll become a claims adjuster.

Requirements

Bachelor's degree or a minimum of 5 years combined relevant work experience and/or postsecondary education.

Relevant work experience includes one of the following:

Claims/property damage adjuster
Auto repair/body shop experience
A position requiring critical thinking, problem solving, planning/organizing activities, serving customers, negotiating, effective written and verbal communication, and embracing new challenges

Ability to work a flexible schedule, which may include evenings and weekends
Valid driver's license with a good driving record

Claims Service Representative

As a claims service representative, you are primarily responsible for delivering the overall customer experience for customers who choose Progressive's concierge level of claims service.

Requirements

Excellent communication and organization skills
Ability to multi-task and prioritize
Effective team player
At least 1 year prior customer service experience
Process-focused with ability to offer improvement ideas
Demonstrated experience in managing face-to-face customer interactions
Keyboard proficiency and PC knowledge
Valid driver's license with good driving record

Medical Representative

As a medical representative, you will investigate and manage medical and wage loss claims with insureds, attorneys and medical providers. The required training takes approximately five weeks to complete.

Requirements

Bachelors degree or 4 years of relevant work experience.

Relevant work experience includes one of the following:

Medical claims adjuster
A position requiring critical thinking, problem solving, planning/organizing activities, serving customers, negotiating, effective written and verbal communication, and embracing new challenge